- Can I update my order after it's been placed?
- Can I cancel my order after it's been placed?
- Can my garment be handmade or tailored even though I do not get my body measured?
- Do You Offer Rental Garments?
- Can you customise designs that are not on the website?
- What do I do if I receive a garment that has a manufacturing defect?
Once an order has been placed, you will not be able to make changes to it.
The team, work as quickly as possible to get you your orders, a lot of our orders are administered the same day they are placed.
You can contact us, and we'll do everything we can to help. However, if your order has already moved to the processing stage, we will be unable to make changes & you will have to order any additional merchandise as part of a new transaction.
We don't allow cancellations on the customer end after an order has been placed.
The team, work as quickly as possible to get you your orders, a lot of our orders are administered the same day they are placed.
You can speak to us, and we'll do everything we can to help. Nevertheless, if your order has already moved to the processing stage, we will be unable to cancel.
Happily, our returns procedure is quick & easy. You can visit our Returns Centre and return your item(s), free of charge!
Yes, your suit, windbreakers, Coat, Jacket, overcoat, and all garments can be hand made without your body measurement. All you must do is contact us to let us know your old garment size and we will be more than happy to work with you.
We do not presently provide rental clothes for unique events or important dates. At Prosper Daniels our objective is to offer custom, Made To Order garments that suit your distinctive measurements, with individually selected styles to tailor your elegance.
Currently no, but we are more than excited to find out what you have in mind so we can make it happen in the time to come. Contact our customer service team to discuss your amazing idea or tag us on Instagram (prosperdanielsclothing) to communicate your concepts.
If there are any concerns associated with the construction of your clothing, please contact our customer service centre within 30 days or refer to our return policy for more details.